Do we deliver to your area in Sydney?

Flower Care

Choosing Your Flowers

Collections. What are these?

Our flower collections are carefully curated to help you select the type of flower that you are looking for.

Our current collections include:

All Flowers - All the flowers we currently available for purchase

Seasonal Collection - Seasonal Flowers, only available for a limited time.

Natives - Native flowers from around the world including Australian Natives

Tropicals - Tropical flowers and foliages. Includes a wide selection of Orchids

Scented - Popular scented flowers to add fragrance to your home.

Long Lasting - Flowers that will last longer than a week.

Popular - A selection of our best selling flowers.

Stem lengths and sizes

We list the approximate stem length for each flower in the flower product description to help you select the correct height vase for your arrangement. 

Bill’s offer a range of vases that suit all the flower types we sell. The correct vase for your flowers will be listed below the flower description to make it even easier to choose. You will be given the option to select a vase for you flowers after they have been added to your flower basket.

Mixing Flower Types

Please be aware that not all flower types mix well together. Daffodils, for example, can be toxic to other flowers and considerably shorten their vase life.

Not all flowers will have the same vase life. Flowers like carnations and chrysanthemums are particularly hardy flowers with a longer vase life than other varieties. If you are looking for flowers that last longer than a week, please see our Long Lasting Collection.

The minimum stem length for each flower variety is listed in the product description. We list the minimum stem length so you know the absolute shortest length that your flowers will be cut for delivery. Many will have a longer stem length which you can always cut down to suit the size of your vase or container. Please keep in mind that taller stems will not always mix well with shorter stems.

Choosing a vase

Which vase should I select for my flowers?

We offer a range of vases that suit all the flower types we sell. The correct vase for your flowers will be listed below the flower description to make it even easier to choose. You will be given the option to select a vase for your flowers after they have been added to your flower basket.

Caring for your flowers

How do I care for my flowers when they arrive?

  1. As soon as you receive your flowers, remove all the packaging including the hydration wrap at the bottom of the stems. Rinse the stems well.
  2. Using sharp cutters, chop 2-3 cm off the bottom of each stem, ideally at a45 degree angle as this provides a larger surface area for the flowers to drink from. We recommend cutting the stems because when the flowers are out of water- even for a few minutes - they begin to suck up air which makes it harder for them to drink. By cutting off the air plug, your flowers are able to absorb more fresh water to keep them blooming longer.
  3. Remove all foliage and leaves that fall below the waterline as this can cause bacteria in the water which will shorten the life of your flowers.
  4. Select your vase and make sure that it is clean (less bacteria = longer vase life).
  5. Fill your vase with cool fresh tap water so that the vase is approximately two-thirds full.
  6. Don’t forget to use the flower food we have provided with your flowers. This will keep your flowers nourished and keep them looking lovely for longer.

Tips to keep them blooming for longer?

  1. Try to replace the water every couple of days to keep it fresh.
  2. Trim the stems every couple of days to keep the stems clear of bacteria.
  3. Place your flowers in a cool location away from direct sunlight and heaters as this will cause them to wilt.
  4. The optimum temperature for your flowers is between 10 and 15 degrees C.
  5. Keep your flowers away from bowls of fruit and vegetables. The ethylene gases emitted by fruit and vegetables will shorten their vase life.
  6. Sadly, your flowers will not last forever. If you do spot some flowers in your arrangement starting to fade sooner than others, remove these as they’ll shorten the life of your other 

How long do the flowers last?

Given that the care instructions have been followed, we would expect the majority of our flowers to last 7 days.

Flowers are a natural product that will respond to the environment they are placed in and care they are given. Therefore, it is important that care instructions are followed to allow you to get the maximum vase life from your flowers. Certain flower varieties will have a shorter vase life than others.


Specific Flower Care Tips


You may notice that some of the outer petals of the roses are much thicker and look a little rough. Don’t worry these are a completely natural occurrence on roses, and protect the petals while the rose is growing. These can be removed by carefully peeling away from the base of the rose and will not cause any damage to your flowers.

Regularly re-cut your rose stems to extend their vase life.

If your roses start to wilt, try submerging them in water for 20-30 mins in either a large sink or bath of cool water.


Please be aware that Lily pollen is highly toxic to cats.

We recommend that you remove you remove stamens from the lilies as soon as they begin to open. This will prevent the pollen falling on the leaves and staining them or staining your clothes.

If you do get Lily pollen on your clothes, do not rub! It is best to cover the pollen with sticky tape and gently lift the pollen off the clothes to avoid spreading and staining.

Buy Lilies


Always cut a carnation between the nodes (lumpy areas on the stem) because the carnation can't drink if it is cut on one of these nodes.

Keep away from fruit and vegetables. Carnations are particularly sensitive to the ethylene gases emitted by ripening fruit.

Buy Carnations


Chrysanthemum foliage will often wilt quicker than the flower.If you notice it starting change colour or drop, please remove to keep the flower blooming longer.

Keep an eye on the vase water levels. Chrysanthemums are thirsty flowers and will need topping up with water regularly.

Buy Chrysanthemums


Gerberas are particularly sensitive to ethylene, so it is particularly important to keep them away from fruit and vegetables.

Change the water in Gerberas regularly, as they are also very sensitive to bacteria and are likely to drop quickly if the water is not changed regularly.

Gerberas don’t need too much water in the vase. Fill the vase with just enough water to cover the bottom of the stems.

Buy Gerberas


Fill the vase with just enough water to cover the bottom of the stems. Tulips don’t need too much water and this can shorten their vase life.

Tulips continue to grow even after they are cut, so please keep this in mind when selecting your vase.


Freesias have comb-like branches with buds along the branches that open in order from largest to smallest. The largest blooms will begin to wilt first and when this happens they should be removed to keep the rest of the flowers fresh.

Join our community.

We inspire a community of every-day dreamers. Because at Bill's, flowers are so much more.